A BPO (Business Process Outsourcing) telecaller is responsible for making outbound calls to customers or clients on behalf of a company. The primary objective of the job is to convince customers to buy products or services.
To become a successful BPO telecaller, one needs excellent communication skills, a positive attitude, patience, and perseverance. The telecaller should be able to build bonds with customers, handle objections effectively, and meet daily or weekly goals.
To be considered for a BPO telecaller job, the candidate should possess a high school diploma or an equivalent qualification. Proficiency in a local language and English is a must, and prior experience in sales or customer service would be an added advantage.
The candidate should be flexible enough to work in shifts and have basic computer knowledge. If you are looking for a BPO job in your area, download our myJOBee app today, and track your application status.